Terms of Use
Effective Date: 12 March 2023
Last Updated: 9 December 2024
Welcome to 17V28! These Terms of Use ("Terms") govern your access to and use of our mobile application (the "App") and services (collectively, the "Services") provided by 17V28 LTD ("we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. General Information
1.1 Provider: 17V28 LTD, 124 City Road, London, EC1V 2NX, United Kingdom.
1.2 Contact: For inquiries, contact us at hello@17v28.app.
2. License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to download and use the App for personal, non-commercial purposes. This license does not grant you any rights to the source code or intellectual property of the App.
3. Eligibility
The App is available for download and use by individuals aged 4 and older. If you are under the age of 13, you may only use the App with the consent and supervision of a parent or legal guardian. By using the App, you represent that you meet these age requirements or have the necessary permissions.
4. Intellectual Property Rights
4.1 Ownership: All content within the App, including but not limited to stickers, frames, textures, templates, 17V28 fonts (Scrappy, Slapdash, and Mark), and any other creative assets, is the exclusive property of 17V28 LTD and is protected by copyright, trademark, and other intellectual property laws.
4.2 Prohibited Actions: You may not:
Copy, modify, distribute, display, perform, or create derivative works of our content without prior written permission.
Reverse engineer, extract, or replicate any part of the App or its assets.
Use our content for commercial purposes without express authorization.
Share, upload, or distribute our assets outside the intended functionality of the App.
4.3 Competitor Restrictions: Competitors are strictly prohibited from accessing, using, or replicating any part of the App, including its content and creative assets, for competitive purposes. If we identify any competitor engaging in such practices, we reserve the right to take legal action to protect our intellectual property and business interests.
4.4 Intellectual Property Attribution: The App may include third-party materials under license. Users are prohibited from extracting or reusing such materials outside the intended functionality of the App.
4.5 Intellectual Property Enforcement: Unauthorized use, reproduction, or distribution of 17V28's intellectual property may result in immediate suspension of access and may subject the user to legal action under the laws of England and Wales, as well as applicable laws in the user’s jurisdiction. We reserve the right to take necessary actions, including reporting violations to local authorities, initiating legal proceedings, and seeking damages.
4.6 Reporting Intellectual Property Violations: In cases of intellectual property theft, including unauthorized use, reproduction, or distribution of 17V28's creative assets (such as stickers, frames, textures, templates, and fonts), we reserve the right to report such violations to Apple’s App Store, Google Play, or other relevant platforms for appropriate action. These platforms have specific guidelines and policies addressing intellectual property violations, which may result in the removal or suspension of the infringing app or content.
5. Acceptable Use Policy
Users agree not to engage in any activities that:
Harm, disrupt, or interfere with the functionality of the App or its Services.
Exploit bugs, reverse engineer, or attempt to gain unauthorized access to the App’s systems.
Use the App to distribute viruses or malicious code.
6. Subscription and Payment Terms
6.1 Subscriptions: Certain features of the App are available through a premium subscription. Subscriptions are billed on a recurring basis and are processed through Apple’s App Store or Google Play.
6.2 Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription in your device settings.
6.3 Refunds: Refunds for in-app purchases are subject to the policies of the App Store or Google Play. We do not process refunds directly.
7. User-Generated Content
7.1 Ownership: Any content you create or upload within the App remains your property. However, by submitting content, you grant us a worldwide, royalty-free, non-exclusive license to use, display, and modify your content for purposes of operating and promoting the App.
5.2 Prohibited Content: You agree not to upload or share content that:
Infringes on third-party rights.
Contains offensive, illegal, or harmful material.
Violates these Terms or any applicable laws.
8. Limitation of Responsibility
You should be aware that there are certain things that 17V28 LTD will not take responsibility for. Certain functions of the App will require the App to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but 17V28 LTD cannot take responsibility for the App not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the App outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the App, or other third-party charges. In using the App, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e., region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the App, please be aware that we assume that you have received permission from the bill payer for using the App.
Along the same lines, 17V28 LTD cannot always take responsibility for the way you use the App. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, 17V28 LTD cannot accept responsibility.
9. Termination of Use
We reserve the right to suspend or terminate your access to the App without notice if you violate these Terms or engage in prohibited activities. Upon termination, your rights to use the App and its content will immediately cease.
10. Third-Party Services
Our App uses third-party services to improve functionality, analytics, and advertising. By using our App, you agree to the collection and processing of your data by these third parties in accordance with their respective terms and policies. Below are the third-party services we use:
10.1 AppsFlyer
10.2 Facebook Analytics
10.3 Google Analytics for Firebase
10.4 Mixpanel
10.5 Qonversion
We encourage you to review the privacy policies and terms of service of these third-party providers to understand how they handle your data.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting in the App. Continued use of the App after changes have been posted constitutes acceptance of the revised Terms. Users are encouraged to review these Terms periodically.
12. Disclaimer of Warranties
The App is provided "as is" and "as available." We do not guarantee that the App will be error-free or uninterrupted. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the App, including but not limited to fitness for a particular purpose, merchantability, and non-infringement.
13. Limitation of Liability
To the maximum extent permitted by law, 17V28 LTD shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the App or inability to use the App, even if we have been advised of the possibility of such damages.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Users are also responsible for complying with local laws applicable in their jurisdiction.
15. Contact Us
If you have any questions about these Terms, please contact us at hello@17v28.app.
Thank you for using 17V28