Privacy Policy

Effective Date: 12 March 2023
Last Updated: 9 December 2024

17V28 LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your information when you use our mobile application (the "App") and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1. Information We Collect

1.1 Personal Data
Currently, we do not collect personally identifiable information from our users. However, in the future, when registration and sign-in features are implemented, we may collect data such as:

  • Name

  • Email address

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

Providing this information will be necessary to access certain features of the App, such as account creation or premium services. We will use this data to manage your account, provide customer support, and ensure compliance with our Terms of Use. This information may be shared with third-party service providers to facilitate these purposes, as detailed in Section 4 of this Privacy Policy.

1.2 Usage Data
We collect information that your device sends when you use our Services ("Usage Data"). This may include information such as your device's Internet Protocol (IP) address, device name, operating system version, the configuration of the App, the time and date of your use, and other statistics.

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. These may include:

  • Session Cookies: To operate our Services.

  • Analytics Cookies: To understand and improve user behavior.

  • Third-Party Cookies: To enable third-party features such as advertisements or analytics.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Additionally, some cookie preferences may be managed within the app settings. However, if you do not accept cookies, you may not be able to use some portions of our Services.

2. Use of Data

We use the collected data for various purposes, including:

  • To provide and maintain our Services

  • To notify you about changes to our Services

  • To allow you to participate in interactive features of our Services

  • To provide customer support

  • To gather analysis or valuable information to improve our Services

  • To monitor the usage of our Services

  • To detect, prevent, and address technical issues

3. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of 17V28 LTD

  • Prevent or investigate possible wrongdoing in connection with the Services

  • Protect the personal safety of users of the Services or the public

  • Protect against legal liability

If your Personal Data is disclosed due to legal obligations or other reasons outlined above, we will make reasonable efforts to notify you where permitted by law. Notifications will be sent through the contact information provided in your account or via in-app alerts.

4. Third-Party Services

We use third-party services to enhance our functionality, analytics, and advertising capabilities. Below is a list of third-party services we use, along with links to their respective privacy policies:

4.1 AppsFlyer

4.2 Facebook Analytics

4.3 Google Analytics for Firebase

4.4 Mixpanel

4.5 Qonversion

We encourage you to review these privacy policies to understand how these third parties handle your data.

5. Security of Data

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use reasonable means to protect your data, we cannot guarantee its absolute security.

6. User Rights

Depending on your location, you may have certain rights regarding your Personal Data, such as:

  • Access to your data

  • Correction or deletion of your data

  • Restriction or objection to the processing of your data

  • Data portability

To exercise these rights, please contact us at hello@17v28.app.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted within the App. Continued use of the App after changes are posted constitutes your acceptance of the revised Privacy Policy. Users are encouraged to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@17v28.app.

Thank you for trusting 17V28